Refund policy

Last updated: October 17, 2026

We want you to pay only if Bitacad works for you. That's why you can try it free for 14 days, with every feature and no payment details.

Refunds

• If within 14 days of your first payment Bitacad doesn't work as described on this website, write to soporte@bitacad.app. We'll first try to fix the problem and, if we can't, we'll refund you.
• Automatic renewals are not partially refunded, but you can cancel at any time so you're not charged again.
• Refunds are processed through Lemon Squeezy to the original payment method and may take a few business days to appear.

Cancellation

When you cancel, your license stays active until the end of the paid period. There's no minimum commitment and no cancellation fee.